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Frequently Asked Questions
Can you customize your menus?
In addition to our extensive variety of fine foods and menus,
friendly and experienced staff we provide a full array of additional
catering services. We will work with you to customize your
menu and ensure your event reflects your own taste and personal
touches. Our goal is to relieve you of the many details that
go along with hosting a successful event so that you, as well as
your guests, can thoroughly enjoy your special event.
How much deposit is required, and when is it
due?
$150.00 NON REFUNDABLE deposit is due at the time of booking.
The full deposit will be deducted upon completion of the event
providing theft or damage does not occur.
When do you need to know the guest count?
A guaranteed number of guests must be confirmed 5 (five) days prior to your
event date. You are required to pay for the guaranteed number
of guests regardless of the final count. If the final count
exceeds the guaranteed number of guests, you will be required to pay
for the additional guests.
What type of payment do you accept?
Payment will be accepted in the form of a check, credit card, or
cash. Full payment of event is due the day of the event.
Are tax and gratuity included?
All events are subject to a 6% sales tax, and on-site events a
20% gratuity. If you event is off-site with servers, there is
a fee for the servers and a 20% gratuity. (It is appropriate
to give an additional gratuity to your servers if you are well
pleased with your service.)
How long do you guarantee your pricing?
The prices quoted for functions which take place within 90 days
after the date of execution of the Catering Contract are firm; any
function taking place after 90 days could be subject to current
market price.
Can I decorate your
facility?
All decorating must be preapproved by the Catering Manager.
We are more than happy to assist you in decorating for your special
event. If there is additional time needed prior to the event
for decorating this must be prearranged with the catering Manager,
and there may be an additional fee depending on the amount of time
necessary to decorate. If there is damage or excessive
clean-up due to decorations there may be an additional clean-up fee.
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